DESCRIPTION
Landa is seeking a Field Service Engineer (FSE) who will ensure optimum customer satisfaction with Landa's Nanographic Printing® presses by providing first-class technical support to Landa's growing customer base and enhancing strong relationships with customers.
RESPONSIBILITIES
· Transfer of technical knowledge to press operators to resolve on-site technical issues
· Escalate complex issues to Landa’s worldwide teams to ensure optimal and effective treatment of customer issues
· Harness technical knowledge of the technical aspects of the presses, to maximize both press production and productivity
REQUIREMENTS
· 2+ years of experience in product support in the graphic arts industry for digital printers or offset presses
· Experience in inkjet systems - an advantage
· End to end, highly-skilled technical capabilities and strong troubleshooting skills
· Residence in the United States
· Willingness to local travel to customers sites (Up to 50% overnight)
· This job requires United States work authorization
· Valid driving license
