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Careers at Landa

Field Trainer

Netherlands
Customer Support Senior Full-time

DESCRIPTION

Landa Digital Printing seeks a Field Trainer to provide training for our customers in Europe. In this role, you will ensure customers understand how to operate the presses effectively, resulting in a positive experience.

RESPONSIBILITIES

  • Transfer of technical knowledge to press operators to resolve on-site technical issues
  • Escalate complex issues to Landa’s teams to ensure optimal and effective treatment of customer issues.
  • Harness technical knowledge of the presses' technical aspects to maximize production and productivity.

REQUIREMENTS

  •       Experience in product training support in the graphic arts/print/capital equipment industry
  •       Ability to communicate effectively with customers and resolve issues; demonstrated ability to provide customer training support in person
  •       End-to-end, highly-skilled technical capabilities and strong troubleshooting skills
  •       Willingness to travel to customers' sites in Europe
  •       Valid driving license

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