DESCRIPTION
Landa Digital Printing seeks a Field Trainer to provide training for our customers in Europe. In this role, you will ensure customers understand how to operate the presses effectively, resulting in a positive experience.
RESPONSIBILITIES
- Transfer of technical knowledge to press operators to resolve on-site technical issues
- Escalate complex issues to Landa’s teams to ensure optimal and effective treatment of customer issues.
- Harness technical knowledge of the presses' technical aspects to maximize production and productivity.
REQUIREMENTS
- Experience in product training support in the graphic arts/print/capital equipment industry
- Ability to communicate effectively with customers and resolve issues; demonstrated ability to provide customer training support in person
- End-to-end, highly-skilled technical capabilities and strong troubleshooting skills
- Willingness to travel to customers' sites in Europe
- Valid driving license